Guest Comments 18/19

Here are some of the positive comments received from our guests about their Ski & Ride School experience during the 18/19 season

This was my 3rd trip to Tahoe. I’ve enjoyed every trip and I had Jody Kasch as my Ski Instructor. She is phenomenal and improved my skiing tremendously. I have had over 8 instructors the last 3 years and Jody is #1 by far!

Chris our first timer class instructor was great.

Loved it! Ian was incredible with our Special Needs son in a private lesson!

Kyle is a great instructor.

This was my first time ever snowboarding so I took a lesson. I missed the early morning session so I kind of goofed around with my girlfriend until my session began. I couldn’t have been more pleased that I was with all the people I talk to. It reminded me of when I took my kids to Disneyland, every employee was very attentive and always willing to help. The facilities were clean. My snowboard instructor, Wade, made my learning experience very satisfying. All in all it was a great trip and I look forward to returning.

Alex our instructor was great! Will go back for more lessons.

Steve was a great instructor.

Great snow making Combined with natural still gives excellent coverage for early-season. In addition, we had private instruction from Pat and LeeLee on our first two days and they were excellent! We are able to be skiing at our normal level by the second day.

Our coach Tim was highly experienced and made a considerable effort to positively motivate each of the group of 5. He gave personal attention to each member and everyone had a great experience as a result.

Steve Scott and Gordon were excellent ski instructors.

I had the best ski lesson with Dave Babcock. He was a great teacher, who quickly understood exactly where I was at and gave me the most helpful tips. I started off the lesson in a wedge and by the end of an hour, I was skiing parallel. His techniques are easy to remember/practice and gets me in the right posture to be a better skier. Dave is so thoughtful, and his lesson made my day! It feels amazing to be able to learn something and have it really click quickly. He is the best instructor I’ve ever had and will go back to him when I’m ready to work on the next thing.

Patti. Our class instructor. She is very nice!!!!

Kat was such a great teacher, and I had plenty of time to use the noobie hills with the magic carpet and grab-onto-the-handle pully thing to practice what I learned in the ski lesson. I do wish the lesson was longer and taught me more of the skiing basics like how to do more than turn left, or like, actually stop effectively, but other than that, great.

Steve Scott as an instructor is awesome!

Friendly staff – private class coach Lee Lee, lady at counter where I signed disclaimer forms, gentlemen who found our boots and skis, ladies at the rental shop.

Walter Eagan, Andy Samms and Ty were great at the ski school.

Instructors Dave and Nate were amazing!

I took a class with Bob Haas. He was one of the best coaches I have had in a long time. He adapted to my skill level and understood how to give feedback so that my skiing could improve. Indeed, I felt like I was skiing much better after the group class.

Great customer service by Thomas Duysters our ski instructor and Theresa working in the parking lot. Convenient to everything with the Gondola. Great shuttle service. Competitive costs when convenience factored in. EZ to rent equipment. Couldn’t have been more convenient. The skiing was nice too. Runs well groomed.

Danny Featherstone is a great instructor!

Our instructor Lee Lee was amazing!! Was able to teach kids and adults in the same lesson with great efficiency. We will be back because of her and the rest of your staff. Everyone was helpful and friendly. Keep up the good work!!

Our instructor for the private snowboarding lesson, Nathan, was absolutely fantastic!! Would highly recommend him – he was so kind and patient…just really pleasurable.

Brian with the ski school was excellent.

This was my first time learning how to downhill ski – Michael Neitling was an awesome instructor.

Andy the snowboard instructor was awesome. Extremely helpful and entertaining.

The instruction was good, my instructor was William Rothrock.

Blake was an awesome instructor

Kudos to Eric Friedman who is wonderful instructor.

We had a private lesson with Kory (California). Unfortunately I don’t remember his last name, but he was born and raised in Lake Tahoe. We had a wonderful experience although a little more expensive than booking ski school and adult lessons, having a private instructor to focus in all 4 of us that had never skied worked great. Korey is truly a wonderful person, he speaks excellent Spanish and he is extremely nice and helpful as well as an excellent instructor. We really want to put a nice word in his behalf. Although there was a blizzard and the mountain closed earlier and we didn’t get to do all that was planned we feel we made a lot of progress. He has a great disposition, a lot of patience and good sense of humor.

David Caputo was excellent- really inspirational for the children.

Ours sons ski instructors, Nicolas and Augustina (both from Argentina) were excellent and do so well teaching young kids.

Awesome experience and Rose is a great instructor for a first time skier!

My husband and I had Paul as an instructor and we had a great experience!

Tad, my instructor was amazing.

Instructor Connor was fantastic. He made everything fun, and easy. We will be buying a season pass next year.

Our snowboarding instructor Tim was awesome.

Matthew and Brian at the kids ski school were amazing.

We had another family visiting with us and they accidentally booked private lessons for their kids instead of a group lesson. Kyle Jarratt helped us fix everything in the morning. I was beyond amazed at how helpful and resourceful he was. He was able to find us in the crowd around the Gondola multiple times in the morning and even recognized me later in the day near the Tamarack Lodge later in the day and asked how things were going! Jean Brown was my ski school instructor and she did such a fantastic job with my group lesson that I fully intend to continue to learn to ski (no small feat at 40)! One of my son’s had Abbey and Danny, he loved Danny so much he made me go back to the ski school on our last day in town just to give Danny his tip (we weren’t skiing that day). Maclean & Juan were the instructors for my other son and they were also fantastic. Ur ski school operation and staff continue to impress us. We keep coming back with friends so they can also see how gr8 u r!

Gordon made my daughters first experience with skiing! Extremely knowledgeable and patient.

Holly Brumbach is wonderful!

Had an enjoyable first visit and great experience with Roy our private instructor. Roy was professional, took his job serious and made our day a memorable one. Many thanks to Roy!!

John Edgar was a great instructor!

We had the best coach for family/private lessons. Mili was very patient with our family, especially with one of our sons. We highly recommend her to any family who requires first time ski lessons, or needs a refresher course. She was amazing!

Great experience!! Adam our instructor was excellent!

Our instructor, Tad, was terrific. He was clearly knowledgeable and made sure throughout the entire day that we were making progress and enjoying our experience.

Ash Hickson was our private group snowboard coach. A family of total newbies to the sport, Ash was patient, fun, personable & all around great at what he does. We were with him the entire day and we couldn’t be happier that our family’s first snowboarding experience was with Ash. Great guy, great teacher.

George E. was the best instructor of anything I have ever had. He made the experience fun and easy.

My daughter took lessons from Peter Nocka for the 2nd time. Excellent instructor and ambassador for Heavenly.

Ms. Mili was excellent in our class. Very patient, very nice and gave us very good tips.

My kids loved the ski teachers, Gui and Marissa (MJ), thanks for handling the lessons so nicely.

Great ski instructor. Likely to return. Shout out to Lou!! Came back later in the week to practice his tips.

Sandra (Sandy) was a really great ski instructor. It was my first time skiing and she took her time to show me the basics. She encouraged me to come out of my comfort zone once she saw I had picked up the concept and did this without being pushy. I never once felt unsafe. I felt very comfortable with her and I learned a ton. Went out on my own on day 2 and felt great! Thank you Sandy. Highly recommend her to anyone!

Tim Mackey. He was an amazing snowboard instructor. We had ages 6-33 and he was great with all ages. Even took the time to give us some extra pointers when the day was over. I would say best snowboard instructor we have ever had. Amazing!

I took private lessons with Adam Goldstein and Ashley (do not remember his last name), they were extremely good coaches for me and my family.

Many thanks to Gordon for the patience to teach me how to ski.

Staff are extremely helpful and friendly. Our instructor Andy Samms is excellent.

Doug Scott was a great instructor! All of the staff were friendly and helpful.

Bruce our beginner ski instructor truly made the experience memorable and taught us confidence in learning to ski. I was amazed that in my first day of skiing in my life i was able to learn to ski down the poma trail with control and confidence. I hope to take the level 2 course on my return and I will request Bruce if possible.

We had family ski lessons for a day. Gordon (don’t remember last name) was excellent and very patient. We advanced well through the day and he helped us to improve through several levels of the “score card” by the end of the day. Would use him again to advance further.

SEAN at the SKI SCHOOL was great.

My 2nd day lesson with Jean was great. Jean was caring and a good teacher.  I enjoyed my time on the mountain. The staff in the rental area were great.

Kevin – excellent instructor!

Dennis our ski instructor was awesome! I would definitely take another class with him.

Jeff the ski instructor (I forgot his last name but he was from Hawaii) was THE BEST. He was very patient and always willing to help. I’m 100% satisfied with his teaching skills.

The coaches at the Cal Lodge are wonderful. Brian Ludlow, the ski school manager, is very knowledgeable and always ready to help.  Gavin and David Caputo are amazing coaches that considerably helped my son to improve his skiing. Every year we come back to Heavenly because of them.

Great ski instructor in Greg Lyons. Great facility with solid personnel.

Dave from Erie, Pennsylvania was my first ski instructor and the attentiveness and care he had was reassuring!  Adam taught my 2nd class and I’ve never learned so much in such a small amount of time. He listened to what we were feeling and I appreciate his passion for his job!

Lopaka Matthews tailored a great lesson based on my skill level and needs. I hope to progress through the rest of the Academy with him as my instructor.

Greg Lyons is a great instructor and took his time with us for a great skiing experience.

Well I had lesson from Steve and he gave us every minute of the 2 1/2 hours. I got so much out of it. I cannot wait to Return and have another lesson. The snow was awesome all the people that work up at the resort are so kind!

Roy Ranne is the best ski instructor we’ve ever known!

Great resort and experience. Pat, our ski instructor, was fantastic.

Greg Lyons is a great instructor and took his time with us for a great skiing experience.

Richard, the Ski Instructor Supervisor, was fantastic! Richard displayed tremendous knowledge about the various ski slopes and options available – I was impressed with his expertise. It is Instructors like Richard who make us loyal customers that encourage us to come back to Heavenly Ski Resort from time to time.

The scores was based on the service we received! From check-in, at Base to our instructor, Ash, the service was terrific. Our instructor, Ash was excellent. He was patient, enjoyed teaching, and encouraging.

I had my first ski lesson this weekend. My instructor was Evan Jacobsen and he did an amazing job teaching us the skills we needed to go on the slopes. My friends and I had no trouble getting down the slopes and we owe that all to him!  We would definitely request Evan Jacobsen as an instructor in the future!

Had a great family lesson with Damon.

Had a great day, our private lesson with Steve was excellent!

Michael, the coach of the ski lesson is excellent.

Scott Bell was a great instructor for my group lesson.

Dennis is a great ski instructor.

I had lessons with Marius and he was a delight and so helpful.

Phil was my instructor for a first time adult group ski lesson. He was great and made the process fun and easy! Great first time skiing! Thanks Phil!

Peter Nocka was a great skiing instructor, I did learn a lot during my lesson.

Lee Lee, our personal coach for the day, was spectacular and made the whole day a real pleasure as we got to watch our son learn how to ski. I highly recommend her to families that want to learn together. She was great!

Cody, my instructor, was one cool **** dude who helped facilitate a great learning environment.

Devon Z. Ski school instructor was able to help with my daughter’s ski school paperwork quickly.

Dylan was my instructor, and he was super professional and helped me improve skills. Would take lessons from him again.

Kory rocks! Best ski instructor ever!

I took a 2nd timer snowboard lesson with Seth and he was phenomenal! Despite a mix-up on my end (I was too advanced for a second-timer lesson), Seth was able to assist me in honing my snowboard technique by teaching me C- and S-turns. He was patient, encouraging, and I found it extremely easy to follow his directions. Overall, a fantastic lesson and I would highly recommend Seth to friends in the future.

It was a wonderful experience! Despite the place being packed, the employees managed to control traffic and happily assist everyone. Our instructor, Dave, was great! He taught us first-timers how to ski. He was entertaining and was very good at teaching. I am definitely looking forward to visiting again next season.

My most recent instructor was Rhys Wiski-Sutton and he was SO patient and helpful!! The staff in rentals fitted me and got me out with my equipment in minutes and the return was even MORE convenient. Heavenly is my FAVORITE place to ski and I look forward to my next adventure with you very soon!!

I took a ski lesson from Steven, which was extremely helpful. I was having trouble safely riding steeper hills and Steven helped a lot to conquer that issue.

I took two full day lessons with Deon who was a really great instructor.

Excellent instructor Tad.

Holly, my instructor was great!! I want more lessons!!

Peter the instructor was amazing!!

Ash, Blake, and Walter did a great job during our board and ski lessons!

Kyle was an amazing instructor and really made me feel so much more comfortable with my skill level!!

I had an excellent experience at heavenly, especially with the instructors (Bob and George) who couldn’t have been better.

Took class with Richard Jameson, very satisfied, lots of useful advice, and he even got my GF down the slopes in one piece, which is an achievement by itself!

Our ski instructor, Greg Lyons, is outstanding. We trust him with our children and have worked with him for 7 years. We are very loyal and happy to continue working with Greg.

Pat, our second-timer class instructor, was amazing. Really learned a lot!!

I took a lesson with John D’Aintree. We had a very significant split in the ability of the group but he handled it the best he could, and made sure everyone had a good time.

Steve Scott is an incredible ski instructor. He is really a special person. I would come back to Heavenly just to get instruction from him.

Tina, our snowboard instructor was AMAZING!

Blake from the snowboard lessons was really fantastic. We found all the lesson staff to be very helpful and that was the reason we took lessons all three days we were there. We also felt that the perk of skipping the line for the gondola was extremely helpful and worth the extra cost!

Tomas at ski school was fantastic with our kids.

Bo Outland was a wonderful instructor! Super patient and friendly, made this first-timer enjoy my skiing experience.

My lesson instructor, Glen, did an awesome job! You guys should keep him on staff as long as you can!

We had Connor for our adult lesson. He made a point to know everyone’s name and built us all up and really made us excited for the experience.

Our ski instructor Scott was so helpful. I really got a lot out of the lesson.

It was a great first time skiing for our kids. The ski and ride school was perfect for their caliber and age. Augustina was professional, responsive, and put us at ease knowing they were getting the proper and fun lessons.

Rhys Wiski-Sutton was our instructor. He was very patient and kind. He took extra care to teach us what we needed to know to have a fun time and most importantly to be safe.

I had a great time skiing at Heavenly. It was my first time skiing and Peter Nocka was my instructor. He is a great instructor and I was able to ski well and had a great time skiing down Patsy’s multiple times.

Everyone was so friendly, welcoming and fun. Great time with ski instructor Brian getting me down my first big hill…the Big Easy.

Your Ski school is great – especially Andy V. He is an amazing teacher to the high levels.

Good time with family. Private snowboarding lessons with Alex were awesome. Extremely patient and put up with my crazy family during our trip! 10 out of 10 would recommend him for lessons.

Ivana was the best instructor. I was looking forward to my lessons each day and I advanced more than ever with her! Ivana honestly made my trip!

The instructor Valerie Flash was super nice and helpful!

Matt in ski school won the day for my 8 year old. He ended up with a private lesson, and his skiing was so much improved the next day!

Outstanding instruction from Kevin.  He is amazing, and has keen insight on how to improve.

My wife worked with instructor Rhys Wiski in her second ski lesson and he was very personable and helpful. After her first lesson she was frustrated and didn’t know if she was capable or if she wanted to even continue, but after her second lesson she was getting off the lift and skiing with confidence.

Jody Kasch is amazing ski instructor. Brought my skills up a few levels.

Evan was fantastic—friendly, easy to learn from, helpful and patient. I’d recommend him to anyone and left the lesson feeling confident and excited.  I can’t say enough good things about Evan. He gets all 10s 🙂

My instructor, Tad Dodson, was excellent.

World class customer service by all of the staff specially the ski school team, Ty, Tad, Jay and Tim.

Rob the ski instructor was awesome!

Joan, my instructor, was very patient, made me feel confident and watched out for my safety. I enjoyed working with her!

I had a great ski instructor named Bob Gallina. He really helped me improve my skills and will definitely request a lesson with him next time I am at Heavenly.

My instructor for the group lesson was awesome! I could look up his name but he was the one from Austria with kids and grandkids that also ski on the mountain with him. He was very personable and informative. I had not been on skis and over 20 years but he had me going down the blues with no problem. (George Eisenstecken)

Caio, our children’s ski instructor, was pleasant, outgoing, kind, educated, helpful and a joy for the kids to ski with on their first day.

Amy and Greg as my instructors were the most helpful.

Gordon Bentley was very helpful and patient as instructor.

Took a lesson with Bo who was amazing.

Our instructor, Brian Jenkins was terrific and very helpful.

Steve Grand, my ski instructor, was fab! The children’s ski school staff were also wonderful.

Jack who was a ski instructor for my boys was great.

My son had a great lesson with Julia Kaseta! She seemed very patient and encouraging.

Dylan was a fantastic snowboarding instructor – would recommend him to anyone! He was patient and provided excellent feedback that will definitely improve my technique!

Wonderful experience. Mili is the best trainer!!

Kyle is a great snowboard instructor. My daughters learned a lot!

Had a great lesson with Paulette! She was amazing!

Richard Sutliff is an incredible ski instructor. He is tremendous with kids and an asset to your company. He was a 12 out of 10.

Jack (from Vermont) was the ski instructor for my kids and he remembered them from last year which is a nice feeling. He took great care of my kids and they had a great time.

I had a great lesson with Hal in a perfectly placed group of intermediate skiers. I would have done that lesson everyday if I could guarantee such a well-placed group.

We had a great experience with your private lessons with booking with Stacy and loved Steve our instructor.

Great customer service, great ski lesson with Andy.

My sons snowboarding instructor, Mason, was a great instructor who was honest and helpful.

Jody was an absolute pleasure as an instructor. She understood all levels and how to be super accommodating.

Jon Webster, ski snowboarder instructor had good advice for kids.

My ski experience was amazing. My instructor Steve Scott was extremely talented and was able to pinpoint my needs to further my skiing skills.

We had the best ski instructor we’ve ever had in years of ski lessons with 3 kids.
Calvin was excellent! He has a great attitude and is excellent with kids.

Both Nate and Sarah as instructors were great. Very attentive!!!

Snow conditions made it difficult to enjoy everything but Fran was amazing and extremely patient.

Ski instructor Ken was great!!

Instructor, Ash, was awesome. Will request him for future lessons and recommend to others.

We love the mountain! Staff are super friendly and it really makes a difference. We also found a super amazing private instructor Tim Mackey that we go back to see each year. He is amazing and an awesome instructor!!!!

Ski lesson on Monday with Paul Taylor was excellent!

Snowboard instructor Danny Featherstone was a very good instructor. He was friendly, patient, helpful, and funny.

I had a very helpful lesson from a great instructor, Mike Neitling.

Diana did my last lesson before I left and she encouraged me to go up Gunbarrel and do Patsy’s run. I was terrified but she was with me the whole way and it was amazing.

Devon is a fantastic instructor. Our sons loved him and made tones of progress within two days.

Ellen Johnson is the best! We love her as an instructor. She was fantastic teaching me to ski years ago, and now my son has had a great time with her the past two seasons. She keeps us coming back to Heavenly and to the ski school. Please make sure she knows she’s appreciated!

Instructors are top notch. Ash was great with my kids. If not for him, we would probably be visiting a mountain more suitable for our kids.

My snowboarding instructor Ian Bruyere was wonderful. He put me at ease, was a pleasure to spend 2 hours with and helped my confidence and skill on the mountain immensely in a short time. I would love to take a second lesson with him.

Jack Fitzpatrick of Ski School was wonderful with our 4 yo daughter. Keep it up Jack!

Gordon Bentley, our instructor at the Heavenly Ski School was incredible. He was the highlight of our experience and was excellent in every way. A dedicated, patient instructor who was genuinely interested in helping his clients improve their skiing. He was understanding, would help everyone around him, was endlessly patient and just great to be around.  He was polite, friendly, would go above and beyond in every situation to assist us in his group and all visitors around him. He helped us up when we fell, always provided encouragement and was passionate about skiing and was always motivating us.  Gordon’s attitude and focus on customers is exemplary and hope that more of Heavenly’s staff could learn from him and exemplify his awesome attitude. We would return to Heavenly to learn more from Gordon and have him as an instructor again.

Instructor (Pat) for lessons was great.

Ski instructors Jay and Tim were awesome!!

Lopaka was awesome! Great instructor, patient, friendly, and kind.

Ski instructor David was great.

The Ski Instructors on both CA side & at Heavenly Village were very knowledgeable & patient. We enjoyed our ski lessons with Hal Alter & Walter (can’t remember his last name)– both on CA side; as well as with Andy Sams & Ian Hall— Heavenly Village.

Great mountain! Gordon was a wonderful instructor!

I had a great ski lessons with Andy Samms and Walter Eagan. The ski school staff was quite accommodating in allowing me to book advanced lessons on-site.

Loved the resort, particularly skiing with Andy Samms – he helped both my husband (intermediate) and me (advanced) with our technique and was a great guide to the mountain.

Our instructor, Hayley Wallmark, was excellent and is an extraordinary person.

Blake Feldman was the best coach I’ve ever met!

Had a great time and Trish was a great instructor.

Greg Lyons did a fantastic job during our lessons. The staff at Tamarack Lodge works hard to keep everything in order during very busy times.

Adam my private ski instructor and Dan my group ski instructor were both GREAT!

Our snowboard instructor Jason was awesome. The snow was great, and the terrain for beginners was much better and more varied given the conditions that Squaw.

Val and Danny boy where amazing coaches.

Adam G was the best ski instructor, especially for a new skier!

Mili and Pat were both excellent, patient and helpful instructors.

My beginner lesson instructor Jean was awesome, very clear, fun, and helpful.

Glen in the ski school gave a great lesson and I really enjoyed the class.

Everyone was extremely nice and helpful. But mostly, my children enjoyed their Ski School instructor, Lakota Wright, so much that they were actually crying when they had to leave him on the last day. That speaks volumes to me on a wonderful staff and ski school.

Instructor Steve Maxwell is beyond amazing going above and beyond to meet all of our family’s needs. Even checked in with us and helped with arrangements after we had stopped taking lessons from him.

Jesse Chen was a great snowboard instructor for our teenage daughter.  Our experience was heavenly!!

We had a wonderful experience with ski school for our little ones (especially with Jack Davidson) and everyone that helped us was fantastic and accommodating. We will be back, but not next year – it is a long way for us (from Texas) but we def plan to come back!

I then took a private lesson with your instructor, Gordon Bentley, and he was The perfect ambassador for heavenly. What I learned about skiing that day is (without any doubt) life changing. My face hurt from smiling so much from all the fun I was having. I gained so much and most of all the confidence I needed her feel safe and in control. Gordon was kind, supportive, so knowledgeable, and a consummate professional. I can’t imagine ever wanting to go somewhere else — except to use the skills Gordon taught me. He is a huge asset and I hope he stays on for a long time. I will return to take another lesson if it from him.

Instructor Lee Gilbert was incredible. She worked well with the whole family and made it a unique and exciting experience.

Pat our ski instructor made our trip the best ever. We will request him next time we come.

This was my first time snow skiing and I can’t even imagine being another place. The resort was phenomenal, trainer amazing (Austin), everything around it was as well, restaurants, shops, people. Can’t say enough!

Deon is a great instructor!!! I’d like to get a class with him again!!

Eric is an awesome ski instructor. I had a great time learning from him, and he was patient and encouraging throughout my full day lesson.

Seth from Missouri was my friend snowboarding teacher he was awesome!

Lee Wright instructor at the private lesson is amazing. We have returned for many years in order to have her train our children.

Peter Nocka is an incredible ski instructor. This is the 3rd time he has worked with my daughter. When we go back at Christmas, if Peter is still on the Heavenly staff we will use him again.

Evan Jacobson was a great instructor for me!

Augustina was great for my kids, they loved the ski lesson with her.

My instructor, Johnny, was amazing!!

Had a great time Austin was a good instructor and I will be back next season for more lessons and skiing!

Class teacher was great…Brodie…made the class great. Great ski instructor named Brad (I think).