In Ski & Ride School there are 4 broad categories we evaluate you on in addition to the seven Core Values. How much each category impacts your evaluation depends on what you do in SRS. These categories are:
Professionalism
Wears the correct uniform, follows all policies in relation to personal appearance and is punctual at all times.
Team Player
Willingly accepts work assignments, is supportive of policies and vision of the Ski and Ride School, Heavenly and Vail Resorts. Behaves in a considerate manner to all, guests and fellow employees.
Guest Experience
Consistently delivers a guest experience that promotes engagement and learning.
Business Development
Meet targets for request private hours, and/or number of upgraded guests.
Full & Part Time
- Professionalism: 25%
- Team Player: 25%
- Guest Experience: 25%
- Business Development: 25%
- To merit “Achieves Expectations”, one must attain one of the following: 42 request hours and/or 20 upgrades.
Holiday Help
- Professionalism: 33.3%
- Team Player: 33.3%
- Guest Experience: 33.3%
Support Staff
Full and Part time
- Professionalism: 33.3%
- Team Player: 33.3%
- Guest Experience: 33.3%